ASSESSMENT OF PROFESSIONAL TRAINING PROGRAM ON OPERATIONAL PERFORMANCE AMONG FREIGHT FORWARDERS IN LAGOS PORTS, NIGERIA
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Date
2023
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Nigerian Institue of Transport Technologu (NITT)
Abstract
This research investigated the confluence between the utilization of the maritime education
training (MET) program by the International Federation of Freight Forwarders Associations
(FIATA) for freight forwarders and the achievement of improved operational performance
among freight forwarders in Lagos port. The study equally filled a gap on how socioeconomic
situations (SES) of freight forwarders predicted their attitudinal dispositions toward the training
program. Theories of Knowledge Management and Experiential Learning are used in the
derivation of the study’s hypotheses. 181 freight forwarders who were randomly sampled
participated in the study. The result showed that the respondents do not believe that going
through the FIATA-organized training significantly improved their operational performance. On
the other hand, SES variables of age, work experience, and literacy significantly predicted freight
forwarders' attitudinal dispositions to the training program. Suggestions that border on the
alignment of the existing curriculum of the program to reflect local challenges associated with
the profession are made. In a similar vein, the introduction of MET into secondary schools and
university curricula to attract young minds into the profession is suggested.