A Prototype System for Mining Frequent Citizens’ Demand Patterns from E-Government Databases

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dc.contributor.authorOGUNDE, ADEWALE OPEOLUWA
dc.date.accessioned2025-05-29T09:32:00Z
dc.date.available2025-05-29T09:32:00Z
dc.date.issued2017
dc.description.abstractPurpose: The objective of this study is to propose a prototype system for collecting, analyzing, understanding and mining citizens pressing needs and demands from e-government databases. Design/Methodology/Approach: Common citizens demands were obtained from published literature and used to populate a database which was mined with the Apriori algorithm to obtain the most frequent citizens demands. Findings: Mining a collection of citizens’ pressing demands data from e-government databases is very feasible. Research limitations/implications: The developed system is a prototype designed and tested with a randomized synthetic dataset. The prototype can greatly assist the government to make informed decisions regarding the needs of the citizens. Practical implications: This will serve as a framework to the government and interested organizations for deploying such an important system that will provide a reliable link between the government and the citizens. The results should provide improved governance and also enhance citizens' satisfaction. Originality/value: For any government to succeed, citizens’ relationship management and satisfaction must be given a top priority. The developed prototype is practicable, achievable and promises great benefits to any interested government, researchers and system developers.
dc.identifier.issn1352-9404
dc.identifier.urihttps://repository.run.edu.ng/handle/123456789/4990
dc.language.isoen
dc.publisherComputing and Information Systems Journal
dc.relation.ispartofseriesVOLUME 21; ISSUE 2
dc.titleA Prototype System for Mining Frequent Citizens’ Demand Patterns from E-Government Databases
dc.typeArticle
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