An Examination of Issues, Challenges in Electronic Commerce and Consumers Protection in Nigeria
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Date
2019
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Obafemi Awolowo University Law Journal
Abstract
The growth in the Information and Communications Technology (ICT) sector
has led to radical departure from orthodox system of transacting business which
often requires the physical presence of buyers and sellers as provided for in the
Sale of Goods Act 1893, a Statue of General Application in Nigeria. This aspect
of commerce is well protected unlike the emerging e-commerce with no
sufficient legal and institutional frameworks as obtainable in developed
countries. There is no adequate protection for e-consumers from various hazards
encountered in the course of business transactions. This study therefore
examines the Consumer Protection Council Act (CPC) which is the major
legislation that directly protects consumers in business transaction. The research
reveals the inadequacies of existing laws in the protection of consumers
transacting businesses online or digitally. Thus, the study further examines the
Federal Competition and Consumers Protection Act 2019 (FCCPA). It prospects
and gap. The study concludes and recommends ways in which the Government,
policy makers, online traders and buyers can adopt and apply international best
practices in electronic commerce transactions.
Description
Keywords
Electronic Commerce, Consumer protection, Digital Right, Online Dispute Resolution (ODR)